Rt2 Responsible Gaming — Play Smart, Stay Safe
Rt2 believes entertainment should always be enjoyable. This page contains guides, self-control tools, and support resources to help you play in a healthy and responsible way.
1. rt2's Commitment to Responsible Gaming
At rt2, online entertainment is about more than just games — it's about a safe, controlled, and meaningful experience. We are committed to ensuring every user in Malaysia enjoys our platform in an environment that supports their mental and financial wellbeing.
Responsible gaming means understanding that gambling is a form of entertainment — not a way to generate income or solve financial problems. rt2 fully supports this approach and provides a range of tools and resources to help users stay in control.
We also encourage users to always play within a pre-set budget, never beyond their personal financial means, and to treat every gaming session purely as entertainment — not as an investment or an opportunity to chase losses.
2. Recognise the Signs of At-Risk Behaviour
It's important to recognise the early warning signs that gambling may be starting to have a negative impact on your life. Signs to watch out for include:
- Feeling anxious or restless when not playing;
- Increasing bet amounts to achieve the same level of excitement;
- Chasing losses through further betting;
- Hiding gambling activity from family members or friends;
- Using money set aside for essential needs for gambling;
- Unable to stop playing despite intending to do so;
- Neglecting responsibilities at work, school, or home due to gambling.
If you recognise any of the signs above in yourself or someone you care about, we encourage you to take self-control measures or seek professional help right away.
3. Set Limits and Use Self-Control Tools
Set daily, weekly, or monthly deposit limits on your rt2 account. By establishing these limits in advance, you can keep your entertainment spending within your means. Deposit limits can be lowered at any time, but increases are subject to a waiting period.
Set a time limit for each gaming session. Playing for hours on end without a break can affect your focus and lead to poor decisions. We recommend taking at least a 15-minute break for every hour of play.
If you feel you need a break from the platform, you can request a temporary timeout. During this period, your account will be suspended from all betting activity, giving you the space to reflect on your gaming habits.
For users who need a more decisive step, self-exclusion allows you to block access to your rt2 account for an extended period. This is an effective tool for those who recognise that gambling has been negatively affecting their lives.
4. Protection of Minors
Rt2 takes the protection of children and young people very seriously. Our platform is restricted to users aged 18 and above only. We carry out age verification during registration and reserve the right to request proof-of-age documents at any time.
For parents and guardians, we recommend the following steps to prevent children from accessing online gambling platforms:
- Use parental control software on shared devices;
- Do not save login credentials on devices that children can access;
- Make sure children understand that gambling is an adult activity that carries financial risks;
- Have open conversations with your children about the risks of gambling and the importance of financial responsibility.
If you suspect that a child has registered or is using the rt2 platform, please contact our support team immediately at [email protected] for immediate action.
5. Maintaining Life Balance and Seeking Help
Healthy gaming starts with balance. rt2 encourages all users to maintain a well-rounded lifestyle — where online entertainment is just a small part of your leisure time, not the centrepiece of your daily life.
Some practical tips for staying balanced:
- Set clear time and spending limits before starting each session;
- Avoid playing when you're feeling stressed, upset, or emotionally unstable;
- Only play with money you can afford to lose entirely;
- Spend quality time with family and friends outside of gambling;
- Maintain a healthy daily routine — including regular exercise, adequate sleep, and a balanced diet.
If you or someone you know is struggling with a gambling problem, we encourage you to seek professional support. In Malaysia, counselling and mental health services are available to provide the right guidance. The rt2 support team is also here to help you access the self-control tools available on the platform via [email protected] or FAQ page us.
Rt2 believes every user deserves to enjoy entertainment in a safe environment. Don't hesitate to reach out for help whenever you need it.