Rt2 Privacy Policy — Protecting Our Users' Data
Rt2 values your privacy. This policy explains what information we collect, how it is used, and your rights as a user of our platform in Malaysia.
1. Information Collected by rt2
When you register or use the rt2 platform, we collect various types of information to ensure the service runs smoothly and securely. These include the following:
- Account Information: Full name, email address, phone number, date of birth and identity verification details provided at registration.
- Device & Browser Information: Device type, operating system, browser type, IP address, screen resolution, and other technical data automatically transmitted by your device when accessing the platform.
- Local Payment Information: Transaction details in Malaysian Ringgit (RM / MYR), including the payment method used (such as e-wallets or bank transfers), date, amount, and transaction status. We do not store your full card number or banking passwords.
- Cookies & Tracking Data: Session data, user preferences and usage statistics are collected via cookies and similar technologies to improve the user experience.
- Usage Data: Records of in-platform activity, including games played, bets placed, time spent, and navigation patterns.
2. How We Use Your Information
Rt2 uses the information collected solely for legitimate purposes related to platform operations. The primary purposes for data use are:
- Identity verification and account security: Ensures that only the legitimate account owner can access and use their account.
- Transaction processing: Verifying deposits, managing withdrawals and maintaining accurate financial records in MYR.
- Service improvement: Analysing usage patterns to improve the interface, platform speed and overall experience for Malaysian users.
- Important communications: Sending account, security, transaction or policy-related notifications that require your attention.
- Legal compliance: Meeting applicable legal and regulatory requirements, including fraud prevention and anti-money laundering obligations.
Rt2 will not use your data for third-party advertising without your explicit consent.
3. Cookies & Tracking Technologies
The rt2 platform uses cookies — small text files stored on your device — to enhance functionality and your browsing experience on our platform. We use several types of cookies:
- Essential Cookies: Required for core platform operations such as login authentication and session security. These cookies cannot be disabled.
- Functional Cookies: Saving user preferences such as language, currency (MYR) and display settings for a more convenient experience.
- Analytics Cookies: Collecting anonymised usage statistics to help us understand how users interact with the platform and make relevant improvements.
You can manage cookie settings through your browser. However, disabling essential cookies may affect the overall functionality of the rt2 platform. By continuing to use our platform after being informed of cookie usage, you are deemed to have agreed to this cookie policy.
4. Data Security & Third-Party Sharing
Data Security
Rt2 implements appropriate technical and administrative security measures to protect your personal information from unauthorised access, loss, misuse or disclosure. This includes data encryption in transit, strict internal access controls and continuous system monitoring.
While we strive to keep your data secure, no system can guarantee absolute security. Users are also responsible for keeping their login credentials confidential.
Third-Party Sharing
Rt2 does not sell, rent or disclose users' personal information to third parties for marketing purposes. Information may be shared with third parties only in the following circumstances:
- Payment service providers required to process your MYR transactions;
- Regulatory authorities or law enforcement agencies when required by law;
- Technical service providers bound by strict confidentiality agreements and granted access only to the data necessary to perform their functions.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as an rt2 User
As an rt2 platform user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold in relation to your account.
- Right to Rectification: If your information is inaccurate or outdated, you can submit a correction request through your account settings or by contacting customer support.
- Right to Erasure: You may request deletion of your personal data, subject to legal compliance requirements and platform terms. Submitting an account closure request will automatically initiate the deletion process for the associated data.
Changes to This Privacy Policy
Rt2 reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page along with the new effective date. Users are advised to check this page periodically. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns or requests regarding your data privacy, please contact the rt2 support team by email at [email protected]. You may also refer to our FAQ page for additional information.
This Privacy Policy was last updated: 2026. This version supersedes all previous versions.